Terms of Service

1. Introduction and Acceptance

Welcome to Church's Chicken. These Terms of Service ("Terms") constitute a legally binding agreement between you ("You," "Your," or "User") and Church's Chicken ("Company," "We," "Us," or "Our") regarding your use of our website, mobile applications, and food ordering and delivery services (collectively, the "Services").

By accessing, browsing, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.

1.1 Eligibility Requirements

To use our Services, you must:

• Be at least 18 years of age or have reached the age of majority in your jurisdiction
• Have the legal capacity to enter into binding contracts
• Provide accurate, current, and complete information when creating an account
• Comply with all applicable local, state, and federal laws

1.2 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a revised "Last Updated" date. Your continued use of our Services after such modifications constitutes your acceptance of the updated Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Company," "We," "Us," "Our" refers to Church's Chicken and its subsidiaries, affiliates, and authorized partners
• "User," "You," "Your" refers to any individual or entity accessing or using our Services
• "Services" includes our website, mobile applications, food ordering system, delivery services, and all related features
• "Content" includes all text, images, videos, audio, software, and other materials available through our Services
• "Website" refers to churchchickens.digital and all associated subdomains
• "Order" means a request for food products or services submitted through our platform
• "Delivery Zone" means the geographic areas where we provide delivery services

3. Use of Services

3.1 Permitted Use

You may use our Services for the following purposes:

• Personal, non-commercial use only
• Placing legitimate food orders for yourself, family, or authorized third parties
• Accessing information about our menu, locations, and services
• Communicating with our customer service team
• Creating and managing your user account

3.2 Prohibited Use

You agree not to use our Services for any of the following:

• Illegal activities or purposes that violate any applicable laws or regulations
• Harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable behavior
• Attempting to gain unauthorized access to our systems, networks, or user accounts
• Violating intellectual property rights of the Company or third parties
• Sending spam, unsolicited communications, or automated messages
• Providing false, misleading, or fraudulent information
• Interfering with or disrupting our Services or servers
• Using automated tools, bots, or scripts without express permission
• Reselling or commercially exploiting our Services
• Uploading viruses, malware, or other harmful code

4. User Accounts

4.1 Registration Requirements

To access certain features of our Services, you may be required to create an account. When registering, you must provide accurate, current, and complete information including your name, email address, phone number, and delivery address.

4.2 Account Security

You are solely responsible for:

• Maintaining the security of your login credentials
• All activities that occur under your account
• Promptly notifying us of any unauthorized account access
• Keeping your account information updated and accurate

4.3 Account Limitations

Each user may maintain only one active account. Creating multiple accounts or sharing account credentials is prohibited and may result in account termination.

4.4 Account Termination

We reserve the right to suspend or terminate your account at our discretion for violations of these Terms, suspicious activity, or other reasons we deem appropriate.

5. Products and Services

5.1 Product Descriptions

We strive to provide accurate descriptions, images, and pricing for all menu items. However, we do not warrant that product descriptions or other content is accurate, complete, or error-free. Images are for illustration purposes and actual products may vary.

5.2 Pricing and Availability

• All prices are subject to change without notice
• Menu items are subject to availability
• Prices may vary by location and delivery zone
• Additional fees may apply for delivery, service charges, and taxes
• Promotional pricing is subject to specific terms and conditions

5.3 Order Process

Order Placement: Orders can be placed through our website, mobile app, or phone. All orders are subject to acceptance by our restaurant location.

Order Confirmation: You will receive confirmation of your order via email or SMS. This confirmation does not guarantee order fulfillment.

Order Modification: Orders can only be modified or cancelled within a limited time window after placement, typically before preparation begins. Contact customer service immediately for assistance.

5.4 Minimum Order Requirements

Delivery orders may be subject to minimum order amounts that vary by location and time of day. These requirements will be clearly displayed during the ordering process.

5.5 Delivery Terms

• Delivery is available only within designated delivery zones
• Delivery times are estimates and may vary due to weather, traffic, or high demand
• Delivery fees are calculated based on distance and demand
• We reserve the right to refuse delivery to areas outside our service zones
• You must be available to receive your order at the designated delivery address

5.6 Payment Terms

Payment is due at the time of order placement. We accept major credit cards, debit cards, and other payment methods as displayed on our platform. By providing payment information, you represent that you are authorized to use the payment method.

5.7 Returns and Refunds

Due to the nature of food products, we do not accept returns of delivered items. For refund eligibility and procedures, please refer to our Refund Policy.

6. Intellectual Property

6.1 Our Ownership

All content on our Services, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Church's Chicken or its licensors and is protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial purposes. This license does not permit you to:

• Modify, copy, or distribute our content
• Use our trademarks or logos without permission
• Create derivative works based on our content
• Reverse engineer our software or systems

6.3 User Content License

By submitting content to our Services (reviews, comments, photos), you grant us a worldwide, royalty-free, perpetual license to use, reproduce, modify, and distribute such content for business purposes.

6.4 Copyright Infringement

If you believe your copyrighted work has been infringed, please contact us with detailed information including proof of ownership and the alleged infringing content.

7. User Content

7.1 Content Responsibility

You are solely responsible for any content you submit, post, or transmit through our Services. You represent that you own or have the necessary rights to use and authorize us to use such content.

7.2 Prohibited Content

You may not submit content that is:

• Illegal, harmful, threatening, or abusive
• Defamatory, obscene, or invasive of privacy
• Infringing on intellectual property rights
• Contains viruses or malicious code
• Spam or unsolicited commercial communications
• False or misleading information

7.3 Content Removal

We reserve the right to remove, edit, or refuse to post any user content without notice and for any reason, including violation of these Terms or applicable laws.

8. Disclaimers

8.1 Service Availability

Our Services are provided on an "as is" and "as available" basis. We do not warrant that our Services will be uninterrupted, error-free, or completely secure. Service availability may be affected by maintenance, updates, or technical issues.

8.2 Third-Party Content

We may display third-party content or links to external websites. We do not control, endorse, or assume responsibility for such third-party content or websites.

8.3 Professional Advice

Information provided through our Services is for general informational purposes only and should not be considered professional medical, legal, or financial advice.

9. Limitation of Liability

9.1 Maximum Liability

Our total liability to you for any damages arising from your use of our Services shall not exceed the total amount you have paid to us in the twelve (12) months preceding the claim.

9.2 Excluded Damages

Under no circumstances shall we be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, data loss, or business interruption.

9.3 Force Majeure

We shall not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

10. Indemnification

You agree to indemnify, defend, and hold harmless Church's Chicken, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our Services, violation of these Terms, or infringement of any third-party rights.

11. Third-Party Links and Services

Our Services may contain links to third-party websites or integrate with third-party services. We do not control these external sites or services and are not responsible for their content, privacy practices, or terms of use. Your interaction with third parties is solely between you and such third parties.

12. Termination

12.1 Termination by Company

We may terminate or suspend your access to our Services immediately, without prior notice, for any reason including breach of these Terms, illegal activity, or at our sole discretion.

12.2 Termination by User

You may discontinue use of our Services at any time by closing your account or ceasing to access our platform.

12.3 Effect of Termination

Upon termination, your right to use our Services ceases immediately. Provisions regarding intellectual property, disclaimers, limitation of liability, and indemnification shall survive termination.

13. Governing Law and Disputes

13.1 Applicable Law

These Terms are governed by the laws of Minnesota, United States, without regard to conflict of law principles.

13.2 Dispute Resolution

Any disputes arising under these Terms shall first be addressed through good faith negotiations. If resolution cannot be reached, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

13.3 Jurisdiction

Any legal proceedings not subject to arbitration shall be conducted in the state and federal courts located in Minnesota, and you consent to the jurisdiction of such courts.

14. Changes to Terms

We reserve the right to modify these Terms at any time by posting revised Terms on our website. Material changes will be communicated through email or prominent website notice. Your continued use after changes constitutes acceptance of the modified Terms.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and Church's Chicken.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

15.3 No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

15.4 Assignment

You may not assign these Terms or your account without our written consent. We may assign these Terms without restriction.

15.5 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.