Cookie Policy

Learn how Church's Chicken uses cookies on our website to enhance your experience

Last Updated: January 1, 2025

1. Introduction

This Cookie Policy explains what cookies are, how Church's Chicken ("we," "us," or "our") uses cookies on our website churchchickens.digital, and your choices regarding cookies.

By using our website, you consent to the use of cookies in accordance with this Cookie Policy. This policy should be read together with our Privacy Policy, which explains how we collect, use, and protect your personal information.

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this policy, we will revise the "Last Updated" date at the top of this page.

2. What Are Cookies

Cookies are small text files that are stored on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about user behavior.

How Cookies Work

When you visit our website, we may send one or more cookies to your device. Your browser stores these cookies in a way that allows us to recognize your device on future visits. Cookies enable us to remember your preferences, improve your experience, and provide personalized content.

Types of Cookies

  • Session Cookies: Temporary cookies that are deleted when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a specified period or until manually deleted
  • First-Party Cookies: Cookies set directly by our website
  • Third-Party Cookies: Cookies set by external services we use, such as analytics or advertising platforms

3. Why We Use Cookies

We use cookies for several important purposes to enhance your experience on our website:

  • Essential Website Functionality: Some cookies are essential for our website to function properly, including maintaining your session, processing orders, and ensuring security
  • Performance Improvement: We use cookies to understand how visitors interact with our website so we can improve its performance and usability
  • User Experience Personalization: Cookies help us remember your preferences, such as your location for delivery estimation and your previous orders
  • Analytics and Statistics: We use cookies to collect information about how our website is used, helping us improve our services
  • Marketing and Advertising: Cookies enable us to show you relevant advertisements and measure the effectiveness of our marketing campaigns

Food Service Specific Uses: As a restaurant chain, we use cookies specifically for location-based services (delivery estimation), order preferences, cart persistence, and menu personalization based on your location and previous orders.

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for our website to function and cannot be switched off. They are usually set in response to actions you take, such as setting privacy preferences, logging in, or filling in forms.

Cookie Name Provider Purpose Type Duration
PHPSESSID Church's Chicken Maintains user session and login state Session Session
cookie_consent Church's Chicken Remembers your cookie preferences Persistent 1 year
cart_session Church's Chicken Maintains shopping cart contents Session Session
security_token Church's Chicken Prevents cross-site request forgery Session Session
load_balancer Church's Chicken Ensures consistent server routing Session Session

4.2 Performance/Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Cookie Name Provider Purpose Type Duration
_ga Google Analytics Distinguishes unique users Persistent 2 years
_gid Google Analytics Distinguishes users for 24-hour period Persistent 24 hours
_gat Google Analytics Throttles request rate Persistent 1 minute
_ga_XXXXXXXXXX Google Analytics 4 Contains campaign related information Persistent 2 years

4.3 Functionality Cookies

These cookies enhance the functionality of our website by remembering your preferences and settings.

Cookie Name Provider Purpose Type Duration
user_location Church's Chicken Remembers your delivery location Persistent 30 days
preferred_store Church's Chicken Remembers your preferred restaurant location Persistent 90 days
order_preferences Church's Chicken Stores your ordering preferences and favorites Persistent 1 year
ui_preferences Church's Chicken Remembers interface settings and display options Persistent 1 year

4.4 Targeting/Marketing Cookies

These cookies are used to make advertising messages more relevant to you and your interests.

Cookie Name Provider Purpose Type Duration
_fbp Facebook Facebook Pixel for advertising and analytics Persistent 3 months
_fbc Facebook Stores click ID from Facebook ads Persistent 3 months
ads_prefs Church's Chicken Tracks advertising preferences Persistent 6 months
remarketing_tag Church's Chicken Enables targeted remarketing campaigns Persistent 6 months

5. Third-Party Cookies

We use several third-party services that may set their own cookies on your device:

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information about website usage, which helps us improve our services. The information generated by these cookies about your use of our website is transmitted to and stored by Google.

Privacy Policy: https://policies.google.com/privacy

Facebook Pixel

We use Facebook Pixel to measure the effectiveness of our advertising campaigns and to show you relevant ads on Facebook and Instagram. Facebook may use cookies to collect information about your interactions with our website.

Privacy Policy: https://www.facebook.com/privacy/policy/

Other Advertising Partners

We may work with other advertising networks and partners who use cookies to deliver targeted advertisements. These partners have their own privacy policies that govern their use of cookies.

6. Cookie Duration

Cookies have different lifespans depending on their purpose:

Cookie Type Duration Description
Session Cookies Until browser closes Deleted automatically when you close your browser
Short-term Persistent 1 minute - 24 hours Used for temporary functionality like rate limiting
Medium-term Persistent 30 days - 6 months Used for preferences and advertising
Long-term Persistent 1-2 years Used for analytics and long-term preferences

7. How to Manage Cookies

7.1 Browser Settings

You can control cookies through your browser settings. Below are instructions for popular browsers:

Google Chrome

  1. Click the three-dot menu in the top-right corner
  2. Select "Settings"
  3. Click "Privacy and security" in the left sidebar
  4. Click "Cookies and other site data"
  5. Choose your preferred cookie settings
  6. To block all cookies, select "Block all cookies"

Mozilla Firefox

  1. Click the menu button (three lines) in the top-right corner
  2. Select "Settings"
  3. Click "Privacy & Security" in the left panel
  4. In the Cookies and Site Data section, choose your settings
  5. To block all cookies, select "Block cookies and site data"

Safari

  1. Click "Safari" in the menu bar
  2. Select "Settings" (or "Preferences")
  3. Click the "Privacy" tab
  4. Choose your cookie preferences under "Cookies and website data"
  5. To block all cookies, select "Block all cookies"

Microsoft Edge

  1. Click the three-dot menu in the top-right corner
  2. Select "Settings"
  3. Click "Cookies and site permissions" in the left sidebar
  4. Click "Cookies and site data"
  5. Choose your preferred cookie settings

7.2 Opt-Out Links

You can opt out of certain types of cookies using these direct links:

Google Analytics Opt-Out Facebook Ad Preferences NAI Opt-Out Tool

7.3 Our Cookie Consent Tool

When you first visit our website, you'll see a cookie banner that allows you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences

You can change your preferences at any time by clearing your browser cookies and revisiting our site, or by contacting us directly.

8. Consequences of Disabling Cookies

While you have the choice to disable cookies, doing so may affect your experience on our website:

Limited Functionality

  • Shopping Cart: Your cart may not persist between sessions
  • User Preferences: We won't remember your location or preferred restaurant
  • Login Sessions: You may need to log in repeatedly
  • Order History: Previous orders may not be accessible
  • Personalization: Menu recommendations based on location won't work

Features That Won't Work

  • Online ordering system
  • Delivery location estimation
  • Saved favorite items
  • Personalized promotions
  • Website analytics (affecting our ability to improve the site)

9. Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) signal that can be sent to websites you visit. Currently, there is no industry standard for how websites should respond to DNT signals.

Our website does not currently respond to DNT signals. However, you can control cookies through the methods described in this policy, including our cookie consent tool and browser settings.

We are monitoring developments in DNT technology and may update our practices in the future as industry standards evolve.

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes in our cookie usage
  • New technologies or services we implement
  • Changes in applicable laws or regulations
  • Improvements to our website functionality

When we make material changes to this policy, we will:

  • Update the "Last Updated" date at the top of this page
  • Notify users through our website banner or email (if you're subscribed)
  • For significant changes, request renewed consent through our cookie banner

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

11. Contact Us

If you have questions about this Cookie Policy or our use of cookies, please contact us:

Contact Information

Church's Chicken

470 Cleveland Ave S, St Paul, MN 55105, USA

+1 651-340-3568

[email protected]

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

Sunday: Closed

Customer service available during business hours

12. More Information

For more information about cookies and privacy online, visit these resources:

Educational Resources

Browser Help Pages

Remember: This Cookie Policy is part of our overall commitment to transparency and privacy. Please also review our Privacy Policy and Terms of Service for complete information about how we handle your data and provide our services.